You cannot change your username once that's been set up. However, if you forgot your username, please follow these steps to recover it:
Do you remember your Secure PIN? If yes, follow these steps:
1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
2. Enter the required details in the following screen.
3. Enter the One-Time Password (OTP) sent to your registered mobile number.
4. Select the option to enter your Secure PIN.
5. Enter your Secure PIN when prompted.
6. In the next screen, your username will be displayed.
If you do not remember your Secure PIN, then follow these steps:
Please note that you'll be prompted for your TMRW/UOB card number and Card PIN.
4. Select the option to use your "TMRW Credit or Debit Card" or "UOB Credit or Debit Card".
5. Enter the respective card and PIN number.
If you forgot your Card PIN, please tap on "Ask for a PIN mailer" at the bottom of the screen in Step 5. (Estimated 7 business days to retrieve your PIN mailer)
Download the TMRW app to access our full suite of banking solutions.